Ellis Retention Partners

You paid to acquire them. We make sure they come back.

Email and SMS retention for ecom brands. Guaranteed results in 90 days.

4 years in ecom email and SMS.
Any ecom brand with a product worth coming back for.
Guaranteed results or your money back.

You're not losing customers because the product failed.

Most brands spend heavily to get customers. Then do nothing to keep them. The first purchase happens. Then silence.

So you discount to hit your numbers. Then you do it again next month. When acquisition slows, everything slows. There's no backend to fall back on.

There's money in the backend. Most brands just never go and get it.

It's the first thing we look at on every audit call. The gap is almost always there.

Built once. Runs forever.

We build what's missing. Then we run it.

01

Free Audit

We look at your numbers together and show you what it's costing you. No preparation needed.

02

Full Build

We build your email and SMS flows from scratch. Copy, segmentation, sequencing. Done in two to three weeks.

03

Ongoing Management

We run it every month. You get the results and a short report. That's it.

A minimum 15% increase in your second-order rate or we refund the difference.

If we fall short at 90 days the shortfall comes back to you. No discussion needed.

Applies to brands with 200 or more orders in the last six months selling a repurchasable product on Shopify and Klaviyo. Terms confirmed on the call.

Denny Ellis
Founder

Built by someone who's been doing this. Not just selling it.

I'm Denny Ellis. Four years building and running email and SMS systems inside ecom brands. Not advising. Actually doing the work. I started Ellis Retention Partners because the same problem kept showing up. Brands spending to acquire customers with nothing built to bring them back. That's the gap we close.

Get started

If your repeat purchase rate isn't where it should be, let's find out why.

The audit call is free. We look at your numbers and if there's a fit we'll tell you exactly what we'd do.